Program Technician Series California State Personnel Board Specification Series established March 1, 1996 Scope This series specification describes three levels of classes that learn and/or perform work involving completion and/or review in the processing of technical documents or the giving of technical information regarding a special and technical departmental program to employees and/or the general public. Program Technician Series Specification - Class Titles and Codes Schem Code Class Code Class CZ81 9927 Program Technician CZ82 9928 Program Technician II CZ83 9929 Program Technician III Definition of Series The predominate duties of positions in these classes require a thorough and detailed knowledge and application of the appropriate laws, rules, and regulations pertaining to their departmental program. Not all users of this series specification will have the potential (nor is it intended) to use all the levels within this series specification. Each department will use only the class(es) that appropriately describe the type and level of work performed and the duties and responsibilities assigned to positions which are comparable to the appropriate level(s) described in this series specification. Factors Affecting Position Allocation Variety, complexity and difficulty of work, supervision received, type and frequency of contacts with other units, sections, agencies, and the public; the degree of independence and judgment required in making determinations and the consequences of erroneous determination serve as the major differentiating factors between classes. Additional considerations that enter into determination of allocations include such things as the experience and knowledge necessary to perform the work. Definition of Levels Program Technician This is the entry and training level for the series and the journey level for less difficult program specialist work.
As trainees, under close supervision and in accordance with established procedures, incumbents learn and perform increasingly difficult duties of a semitechnical nature in a specialized departmental program. When incumbents become proficient in their duties, they work under general supervision and guidelines. Dingo workshop manual. Incumbents review and/or process forms, files, etc., of a semitechnical nature associated with specialized departmental program.
Work is subject to periodic review, and contact with the public is moderate and basically informational in nature. Program Technician II This is the journey level for this series for the more difficult program specialist work.
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